How do you deal with an unhappy customer?

Sharad Jaiswal
Sharad Jaiswal

Posted On: Jun 28, 2021

 

In this question, you can say that in such scenarios I use to put my ego aside, and honestly evaluate the situation, as objectively as possible. I apologize to the customer, and let them know that I have acknowledged the error that was made. Being truthful is important in a case like this and I let them know that we are working to fix the mistake.

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