Salesforce interview questions

Salesforce interview questions

Salesforce is Customer relationship management (CRM) software that is available to users as a software as a service (SaaS) application. Read about Benefit of Salesforce, workflow rules, relationships in Salesforce, Reports in Salesforce and more.

Top 20 salesforce developer interview questions and answers.

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Salesforce interview questions

Enterprise, Group, Unlimited, Professional, and Developer editions
There are three types of object realations are available in Salesforce , they are
  • One to many.
  • Many to many.
  • Master detail
In Sales force an App is a group of tabs that work as a unit to provide functionality. Users can switch between multiple apps using the app drop-down menu at the top-right corner of every page.

You can customize your existing apps to match the way you work, or build new apps by grouping standard and custom tabs.

You can create a new app by clicking Setup ->Build ->Create->App-> Click on new from navigation.

Fifteen items are saved in the recycle bin of Salesforce.
We can create many to Many relationship in salesforce by using junction object. Junction object is a custom object with two master detail relationships.
You can create 200 custom objects in Enterprise Edition.
    Below are top benefits of using Salesforce CRM
  • It Ensures faster and better sales opportunity
  • Reducing cost and improving customer satisfaction level
  • Deploying an analytical approach to customer acquisition
  • Automation of repetitive tasks.
Standard Fields are predefined fields in Salesforce, cannot be deleted, can be removed from a page layout, and can have limited customizations: changing labels, adding help text, adding/editing values in picklists, adding/editing lookup filters, setting field history tracking, changing the format of auto-number fields.
In Salesforce four types of reports are available they are as follows .
  • Tabular report : In this the grand total is displayed in a table format.
  • Matrix report : An in-depth report wherein the there is both row –based and column-based grouping.
  • Summary report : A report in which the grouping is on the column basis.
  • Joined report : A joining of two or more reports into one
In Salesforce Case is a detailed description of a customer’s problems, questions, and feedback. Usually associated with accounts and contacts.
Yes, a controlling field Can a dependent field in Salesforce.
There are two important relationships in Salesforce. They are
  • Lookup relationship
  • Master detail relationship
Lookup relationship links two objects in Salesforce .
  • 25 Lookup relationship are allowed for an object
  • Parent field is not required.
  • There is no impact on deletion.
  • Can be multiple layers deep.
  • Lookup field is not required.
  • No impact on a security and access.
An opportunity is a potential revenue-generating event. May be associated with accounts and contacts.