BPO Interview QuestionsDownload BPO Interview Questions PDF
BPO Interview Questions
Your answer to this question clarifies the interviewer about your grip over the computer knowledge and its software. So that they will have a clear idea of what training you further require when you selected.
Generally, they’ll seek for the basic computer skills, but if the job demands more computer work then they may hold the practical test to test your computer skills.
Tell them that you find both types of BPO equal in opportunities, but the individual’s interest and personality are the factors it depends on. Once fit into the company and gain expertise in the work, you can easily move ahead to the management or support side.
Knowing English is basic and must for any BPO but knowing any other additional language is always beneficial. You can learn some other foreign language like French, Spanish as these can increase your chances of securing jobs in BPO.
The main and primary activity in a call center is to handle the customer’s queries effectively and also to coordinate well with a team in order to offer the best service to the customer.
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